Aviation - Safety - Survival

Shipping & Returns

Shipping Policy:

Crew Shop shipping charges for customers represent great value. Options for shipping within Australia include Australia Post Parcel Post or Express Post. Options for international shipments include Australia Post or FedEx.

Shipping is charged for at cost.

You can choose the shipping method and see the shipping charge as you add products to your Shopping Cart by clicking on the ‘estimate shipping’ button.

Orders are generally shipped same day or the next working day unless a product in your order is on backorder.

Returns Policy:

Other than returns under manufacturer’s warranty, goods for exchange or refund must be returned in ‘as new’ condition with the original packaging.

A "Return Authorisation" (RA) number must be obtained before goods are returned. Goods returned with an RA will not be accepted. Please contact Crew Shop to obtain a Return Authorisation number if necessary.

For warranty return information please contact Crew Shop if necessary. Warranty repairs for most products are handled directly by the manufacturer.

Special conditions apply for software and DVD/Video products.

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